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RESERVATIONS QUESTIONS PDF Print E-mail

What can I find on Lombok Nature Tours and Travels?
Lombok Nature Tours and Travels has established a long tradition of providing quality holiday packages to both near and far flung destinations. On our website, you'll find Group Tours, Free & Easy packages, Honeymoon Packages and even fun trip .

How do I find holiday packages?
You can Click on this and you will be brought to our Holiday packages page. From this page, you will be able to search for your dream Holiday.

Can Lombok Nature Tours and Travels provide me with custom packages, going to more than 1 destination?
While every attempt has been made to make the website as flexible as possible, there will be instances whereby our listed packages might not fit your needs exactly. If this is the case, please call (+62) . Our Tour Consultants would be more than glad to assist in planning for your perfect holiday.

I need to make a change to my travel arrangements. What should I do?
No need to panic. Just send an email to @.com and our staff would make the changes for you.

I've seen a package listed in your press ad but it is not listed on your website. What should I do?
While every effort has been spent to ensure that the website lists as wide a variety of holiday packages as possible, there might arise occasions whereby certain packages are left out due to certain considerations. In such a case, please call (+62) to enquire about your desired holiday. Or, email us at info@.com

How do I know that Lombok Nature Tours and Travels has received and confirmed my reservation?
When a booking is transacted, an order acknowledgement email will be sent to the email address specified during your email registration. This email would provide you with your Booking ID as well as the status of your booking. Upon receiving your booking, our staff will provide you with a status update within one working day.

Something has cropped up and I need to cancel my holiday. What should I do?

If there is a need for you to cancel your travel arrangements, just e-mail this address info@.com or call us at (+62) . However, please note that cancellation/change fees may apply.
  
Will the price of the package change after my booking is made?
Once your booking has been made and confirmed, Lombok Nature Tours and Travels naturally guarantees that no further changes will be made to the price. However, please note that taxes and 3rd party charges are beyond our control and whilst every effort will be made to contain them,Lombok Exotic Holidays reserves the right to charge you these costs